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GDPR – FOR EUROPEAN UNION (EU) RESIDENTS

General Data Protection Regulation

Our privacy guidelines detail the ways we gather, handle, and share your Personal Information. For EU residents, the GDPR, effective from May 25, 2018, pertains to you. Essential Skills is the main entity managing your Personal Information, classified as:

  • Identity Information: Full name, title, username, and external authentication IDs like Google ID.
  • Contact Details: Email(s), billing and school addresses, school name, and phone number(s).
  • Technical Specs: Your device’s IP address, browser, location settings, OS, platform, and other technical details willingly shared with us.
  • Service Interaction Data: Info regarding your usage patterns, like when and how you engage with our service.

For inquiries on this privacy guideline or to exercise your rights, reach out to our designated data protection officer (DPO) using the provided contact details.

 

Reasons for Processing your Personal Information

This policy outlines the data we gather and its usage. We’ll utilize your Personal Information in accordance with the law, primarily:

  • To honor the agreement we’ve formed or will form with you based on our valid interests unless they are superseded by your rights.

We have a lawful foundation for each data type we process, such as:

  1. Registering you as a user with your Identity, Profile, and Contact details is crucial for our service and the school’s operation.
  2. Managing and safeguarding our operations and service using your Identity, Contact, and Technical data is vital for our operational needs.
  3. Utilizing Technical and Usage data for analytical insights to enhance our service is key for our growth and user engagement.

We don’t gather sensitive personal information, such as racial, health, or political data.

 

External Third Parties

Your data may be shared as outlined in this policy with external parties for the following purposes:

  • Processing partners assisting in hosting, analytics, and other services.

We ensure all partners prioritize your data’s security and adhere to legal standards. Our partners aren’t allowed to use your information for personal benefits and must follow our directives.

 

Overseas Processing

All your information is processed in the United States.

 

Safeguarding your Data

We’ve set up protective measures to ensure your Personal Information isn’t mistakenly compromised, misused, or disclosed. Only individuals who need to access your data for work purposes can do so, and they must keep this information confidential. In case of a suspected data breach, we’re obliged to alert you and any relevant authorities when mandated by law.

 

Data Holding Period

We store your Personal Information only as long as necessary, considering factors like the type of data, potential risks, and legal requirements. While you can request data deletion in some cases, we might anonymize it for research, allowing us to use it indefinitely without informing you.

 

GDPR Rights for EU Residents

If you’re an EU resident, you have specific rights concerning your data:

  • Access: You can ask for a copy of your data and verify its lawful processing.
  • Correction: You can request updates to any inaccurate or incomplete data.
  • Deletion: You can ask for data removal unless we have legal reasons to retain it.
  • Objection: If we process data based on legitimate interests, you can object, especially for marketing purposes. We’ll evaluate if our reasons outweigh your rights.
  • Restriction: You can ask to pause data processing under specific circumstances.
  • Transfer: You can request your data be transferred to you or another party in a standardized, readable format. This applies only to specific types of data.
  • Consent Withdrawal: If we process data based on your consent, you can withdraw it. This won’t affect previous activities.

To action any rights, email us at support@essentialskills.com. Accessing your data is free, but for baseless or repetitive requests, we might charge a fee or decline. For security, we may ask for additional details to confirm your identity. While we aim to respond within a month, complex or multiple requests could take longer, but we’ll keep you informed.

 


Contact Information

If you have any questions or comments, feel free to contact us: