Frequently Asked Questions - Support| Essential Skills

What are the minimum system requirements to run Essential Skills programs?

Program	Windows PC
Essential Skills Version 5	Windows 10 or Windows 11 512 MB of RAM 1.7 GB free hard disk space
Basic Skills SE & Read to Succeed	Windows 10 or Windows 11 256 MB of RAM 120 MB free hard disk space
Mad Minute Math Facts	Windows 10 or Windows 11 512 MB of RAM 100 MB free hard disk space

Can I install Essential Skills programs on Mac and PC computers?

Unfortunately, Essential Skills desktop version is only supported on PC.

Can Essential Skills programs be networked?

Yes. Our Lab and Site Licenses are designed for installation on a network server.

Why am I asked to insert the CD with my Single User license?

The CD check is used to ensure the single user limit is not exceeded. Other license types (ie. Lab Pack or Site licenses) do not require the CD in the computer.

Why is my license registration number being rejected?

Make sure you are entering the proper number for the program you are installing or launching. Also, ensure that you input the character Ø as the number 0 and that you include all dashes when inputting the number.

I have several of your programs installed. Can I uninstall just one of them?

Yes. Please call Technical Support at 1-800-753-3727 for instructions.

Can I install Essential Skills programs in separate folders?

Yes, but programs installed in separate folders will not share a common Marks Manager.

When I run the Marks Manager, I am asked to enter my password, but I haven't set one.

Only one password can be set for all Teacher Tools which include the Marks Manger, the Spelling List Editor and the Database Backup Utility. The password must be shared by all teachers. If you don't know the password, an override password can be found in the Teacher's Guide or Teacher Tools and Installation Guide.