Question: What are the minimum system requirements to run Essential Skills programs?

Windows PC

  • Pentium 4 2GHz or faster processor
  • Windows XP, Windows Vista or Windows 7
  • Java v1.5 or higher
  • 256 MB of RAM (512 MB recommended)
  • 650 MB free hard disk space
  • Sound Card
  • Printer recommended for printing student reports

Macintosh

  • OS X 10.4 or greater
  • Mac OS X Java 2 Runtime Environment, v1.5 or higher
  • 256 MB of RAM (512 MB recommended)
  • 650 MB free hard disk space
  • Printer recommended for printing student reports

 

Question: Can I install Essential Skills programs on Mac and PC computers?

Yes. All our software is dual platform, the installers for both platforms are on a single DVD.

Question: Can Essential Skills programs be networked?

Yes. Our Lab and Site Licenses are designed for installation on a network server.

Question: Why is my license registration number being rejected?

Make sure you are entering the proper number for the program you are installing or launching. Also, ensure that you input the character Ø as the number 0 and that you include all dashes when inputting the number.

Question: I have several of your programs installed. Can I uninstall just one of them?

Yes. Please call Technical Support at 1-800-753-3727 for instructions.

Question: Can I install Essential Skills programs in separate folders?

Yes, but programs installed in separate folders will not share a common Marks Manager.

Question: When I run the Marks Manager, I am asked to enter my password, but I haven't set one.

Only one password can be set for all Teacher Tools which include the Marks Manger, the Spelling List Editor and the Database Backup Utility. The password must be shared by all teachers. If you don't know the password, an override password can be found in the Teacher's Guide or Teacher Tools and Installation Guide