Initial Setup

  1. It is recommended to use this software with the Google Chrome browser. Java is no longer required to run this software.
  2. Follow the Quick Start Guide to login or use our Online Manual for more detailed instructions.
  3. Create links to make the software easier to access for your students. See our Shortcut Help page.

Common Support Issues

Common Support Issues


How to get help

Phone Support

We stand behind our products by providing our customers with free, unlimited technical support! Just call 1-800-753-3727.

Email Support

You can email our support department at any time.


Minimum Requirements

Windows Mac OSX
  • Broadband internet connection
  • Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP
  • Internet Explorer 9 and above, Mozilla Firefox, Google Chrome, Microsoft Edge
  • Printer recommended for printing student reports.
  • Broadband internet connection
  • Mac OS X 10.4 or greater
  • Safari 5.1 and above, Mozilla Firefox, Google Chrome
  • Printer recommended for printing student reports
  • Chromebook, iPad, Android tablet, Windows Surface RT or Pro
  • Supported web browser applications:
  • Google Chrome, Safari, Microsoft Edge, Mozzila Firefox
  • Broadband internet connection recommended (Wifi)