Initial Setup

  1. It is recommended to use this software with the Google Chrome browser. 
  2. Follow the Quick Start Guide to login or use our Online Manual for more detailed instructions.
  3. Create links to make the software easier to access for your students. See our Shortcut Help page.

Common Support Issues

Common Support Issues


How to get help

Phone Support

We stand behind our products by providing our customers with free, unlimited technical support! Just call 1-800-753-3727.

Email Support

You can email our support department at any time.



Windows Mac OSX
  • Internet connection
  • Windows 10, Windows 8, Windows 7
  • Google Chrome, Mozilla Firefox, Microsoft Edge
  • Printer recommended for printing student reports.
  • Internet connection
  • Mac OS X 10.4 or greater
  • Google Chrome, Mozilla Firefox, Safari
  • Printer recommended for printing student reports
  • Internet connection (Wifi)
  • Chromebook, iPad, Android tablet, Windows Surface
  • Google Chrome, Safari, Microsoft Edge, Mozzila Firefox