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Web Support

Resources

Initial Setup

  1. It is recommended to use this software with the Google Chrome browser.
  2. Follow the Quick Start Guide to login or use our Online Manual for more detailed instructions.
  3. Make the software easier to access for your students. See our Login Help page.

Common Support Issues

Common Support Issues

How to get help

Phone Support

We stand behind our products by providing our customers with free, unlimited technical support! Just call 1-800-753-3727.

Email Support

You can email our support department at any time.

How you can help

Feedback

We are always looking to improve our software. Do you have any suggestions or recommendations? Click here to submit your feedback.

Requirements

Windows
  • Internet connection
  • Windows 10, Windows 8, Windows 7
  • Google Chrome, Mozilla Firefox, Microsoft Edge
  • Printer recommended for printing student reports.
Mac OSX
  • Internet connection
  • Mac OS X 10.4 or greater
  • Google Chrome, Mozilla Firefox, Safari
  • Printer recommended for printing student reports
Mobile
  • Internet connection (Wifi)
  • Chromebook, iPad, Android tablet, Windows Surface
  • Google Chrome, Safari, Microsoft Edge, Mozzila Firefox