Web-based Support | Essential Skills

Basic Skills Series (iPad/Android/Chromebook)

Initial Setup

It is recommended to use this software with the Google Chrome browser. Java is no longer required to run this software.
Follow the Quick Start Guide to login or use our Online Manual for more detailed instructions.
Create links to make the software easier to access for your students. See our Shortcut Help page.

Common Support Issues

Minimum Requirements

Windows

Broadband internet connection
Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP
Internet Explorer 9 and above, Mozilla Firefox, Google Chrome, Microsoft Edge
Printer recommended for printing student reports.

Mac OSX

Broadband internet connection
Mac OS X 10.4 or greater
Safari 5.1 and above, Mozilla Firefox, Google Chrome
Printer recommended for printing student reports

Mobile

Chromebook, iPad, Android tablet, Windows Surface RT or Pro
Supported web browser applications:
Google Chrome, Safari, Microsoft Edge, Mozzila Firefox
Broadband internet connection recommended (Wifi)

Quality Gaurantee

All of our products have a 45-day, risk-free trial period. Try the software. If it doesn’t meet your expectations, simply return it for a full refund.

What Customers Are Saying About Our Products

Most of our K - 2 classes are using Essential Skills programs 30 minutes a week. Title I is using the programs with 3rd, 4th and 5th grades. The kids love the programs! I have just ordered more. I recommend the programs to others.
Doris Spencer, Computer Lab
Ponderosa Elementary, Fayetteville, North Carolina

The programs are easy to use and the children love them. There is lots of enthusiasm from the students. I have recommended these programs to other teachers in my school and district. I think they are wonderful.
Katherine McLeod, Teacher
Harold F Loughin Public School, Brampton, Ontario