Web-based Support

Basic Skills Series (iPad/Android/Chromebook)

Initial Setup

  1. It is recommended to use this software with the Google Chrome browser. Java is no longer required to run this software.
  2. Follow the Quick Start Guide to login or use our Online Manual for more detailed instructions.
  3. Create links to make the software easier to access for your students. See our Shortcut Help page.

Common Support Issues

Common Support Issues

Minimum Requirements

Windows
  • Broadband internet connection
  • Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP
  • Internet Explorer 9 and above, Mozilla Firefox, Google Chrome, Microsoft Edge
  • Printer recommended for printing student reports.
Mac OSX
  • Broadband internet connection
  • Mac OS X 10.4 or greater
  • Safari 5.1 and above, Mozilla Firefox, Google Chrome
  • Printer recommended for printing student reports
Mobile
  • Chromebook, iPad, Android tablet, Windows Surface RT or Pro
  • Supported web browser applications:
  • Google Chrome, Safari, Microsoft Edge, Mozzila Firefox
  • Broadband internet connection recommended (Wifi)